Communication Course for Mindef
There are many reasons why misunderstandings happen. The chief of them is because there is a miscommunication or breakdown in communication. Communication is a dynamic process, usually involving two or more people. If it’s me, myself and I, then it’s not communication at all. We call that a soliloquy or monologue. Through this process of communicating with others, we convey a thought or feeling to someone else. How it is received depends on a set of events, stimuli and even past experience of the person. As listeners, we may choose to filter and interpret only parts of the message. There …